Shipping & Returns
In-stock items ship within 2 to 4 days unless otherwise noted. Please note that Mary MacGill will only ship to the address specified at checkout.
Mary MacGill ships within the United States using USPS or FedEx, depending upon your preference. The delivery window for USPS Priority Mail is 2 to 5 business days, USPS Express is overnight, and FedEx is 1 to 2 days. Email firstname.lastname@example.org to request expedited shipping.
Mary MacGill customarily ships internationally using DHL. Please note that each country mandates different customs duties, taxes, tariffs, etc., and customers are responsible for these additional fees.
Mary MacGill is pleased to provide store credit for unused items — including clothing, accessories, artworks, and books — returned within 30 days of purchase, in their original condition and packaging. After 30 days of purchase, items are no longer eligible for return or store credit. All custom and sale items are final sale and never eligible for return or store credit. Please note that customers are responsible for all return shipping costs.
Please note that Mary MacGill does not offer discounts on custom pieces, nor returns or exchanges on them.
Please send returns purchased less than 30 days ago that qualify for return (according to our Returns Policy) in their original packaging to:
Mary MacGill Studio
212 Main St.
Germantown, NY 12526
If the item being returned is a necklace, please keep the clasp of the necklace out of the jewelry bag, so it doesn’t arrive tangled (this is also a great tip for traveling with necklaces). If you are interested in an exchange, please email us at email@example.com and note there is a $10 fee for all exchanges.